JP Ortiz
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Recent activity by JP Ortiz-
First Access ZAPLAY
1. First Access to the App 0:01 First, open the ZAPLAY app after installation ou will see your account dashboard. Let’s begin the initial setup. 2. Connect Ticket Permissions 0:16 Next, grant ZA...
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ZAPLAY – Pricing, Credits, and Billing
Zaplay operates on a simple and transparent model, based on credits per second of usage.💰 Plans and pricingVersionMonthly priceIncluded creditsFreeUSD 0Up to 150 MinutesProfessionalUSD 75 / BRL 599...
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Zaplay Versions
Plans and included featuresZaplay was designed to support everything from small teams to large-scale operations.FreeIdeal for operations that need the essentials:✔ Agent audio recording✔ Customer a...
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Zaplay Features
Zaplay offers a complete set of features fully integrated into the agent’s workspace within Zendesk.🎙️ Audio recording and playbackRecord audio messages directly from the agent console and play cus...
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What is Zaplay?
ZAPLAY — Give your customer support a voice with intelligenceZAPLAY is the most practical and intelligent solution for managing WhatsApp Business voice messages integrated with Zendesk.With advance...
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ZAPLAY Installation Guide
1. Access the installation linkClick “How to Install.”Keep the link open (Click Here) for reference.Click “Install.”Select your database.Click “Install” again.2. How to obtain the zaplayKeyTo obtai...
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Guide to Create a Conversation Integration for ZAPLAY
1. Introduction to the IntegrationHello! Today you will learn how to create a conversation integration.This integration is a prerequisite for installing the ZAPLAY application.You will click the “C...