JP Ortiz
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Latest activity by JP Ortiz-
JP Ortiz created an article,
ZAPLAY – Pricing, Credits, and Billing
Zaplay operates on a simple and transparent model, based on credits per second of usage.💰 Plans and pricingVersionMonthly priceIncluded creditsLiteUSD 40Up to 80,000 creditsProfessionalUSD 75 / BRL...
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JP Ortiz created an article,
Zaplay Versions
Plans and included featuresZaplay was designed to support everything from small teams to large-scale operations.LiteIdeal for operations that need the essentials:✔ Agent audio recording✔ Customer a...
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JP Ortiz created an article,
Zaplay Features
Zaplay offers a complete set of features fully integrated into the agent’s workspace within Zendesk.🎙️ Audio recording and playbackRecord audio messages directly from the agent console and play cus...
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JP Ortiz created an article,
What is Zaplay?
ZAPLAY — Give your customer support a voice with intelligenceZAPLAY is the most practical and intelligent solution for managing WhatsApp Business voice messages integrated with Zendesk.With advance...
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JP Ortiz created an article,
ZAPLAY Installation Guide
1. Access the installation linkClick “How to Install.”Keep the link open (Click Here) for reference.Click “Install.”Select your database.Click “Install” again.2. How to obtain the zaplayKeyTo obtai...
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JP Ortiz created an article,
Guide to Create a Conversation Integration for ZAPLAY
1. Introduction to the IntegrationHello! Today you will learn how to create a conversation integration.This integration is a prerequisite for installing the ZAPLAY application.You will click the “C...